Ayrshare Error Codes

The REST API will include a response with a list of errors if applicable.

Each API call can return different errors depending on the specific request and any issues encountered at the social network. The error response will contain details about what went wrong during the API call.

For example, a post that is considered a duplicate by Twitter and Facebook would return the following response.

{
  "status": "error",
  "errors": [
    {
      "action": "post",
      "status": "error",
      "code": 110,
      "message": "Status is a duplicate.",
      "post": "Today is a great day",
      "platform": "twitter"
    },
    {
      "action": "post",
      "status": "error",
      "code": 107,
      "message": "Facebook Error: This status update is identical to the last one you posted.
        Try posting something different, or delete your previous update.",
      "platform": "facebook"
    }
  ],
  "postIds": [],
  "id": "6APU4qqI7XO7JM3BOy6B"
}

Please note:

• The errors field contains the array of errors, one per social network that had an error.

• The action refers to the type of error returned.

• The top-level status field will be “error” if the API call failed. For example, for a /post call if all social network posting were successful the status field will be “success”, else the status field will be “error”.

• The code field contains the Ayrshare reference error code.
• The message field is the specific details of the error.

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Handling Errors

You should handle any error responses and take the appropriate action. An error occurred if:

• The response return code is not 200
• The JSON response status is error

For example, if Facebook link was removed by your user - they changed their password or removed Ayrshare’s access - the following response would occur when posting with a 400 Bad Request response code.

{
  "status": "error",
  "errors": [
    {
      "action": "post",
      "status": "error",
      "code": 161,
      "message": "Facebook authorization error. This can occur if your Facebook security changes. Try unlinking and re-linking Facebook or contact us for assistance.",
      "platform": "facebook"
    }
  ],
  "postIds": [],
  "id": "gh7SyTpeD2CQAMxWk3oh",
  "post": "A great Facebook Posts"
}

An action might be to notify your user via your dashboard, text or email.

Another example is if the posted Instagram image is the wrong dimensions or ratio with a 400 Bad Request response code:

{
  "status": "error",
  "errors": [
    {
      "action": "post",
      "status": "error",
      "code": 138,
      "message": "Instagram Error: There was an issue posting to Instagram. The submitted image with aspect ratio ('1440/2158',) cannot be published. Please submit an image with a valid aspect ratio.",
      "platform": "instagram"
    }
  ],
  "postIds": [],
  "id": "Jxe2nMM3FmEvMXFSY3g4",
  "post": "Is this a good image?"
}

An action might be resending the images with the correct ratio.

​

Retry Available

Sometimes the social networks have a unrecoverable error, such as their are having server issues, and the call ultimately fails even after numerous retries. In those cases, our system will determine if the error is retryable and if so, the retryAvailable field will be true.

{
  "retryAvailable": true
}

You can then retry the call with the same payload. If it is a post you can use the retry post endpoint.

​

Error Message Translation

Error messages can be automatically translated to the language of your choice. This is useful if you want to display the error directly to your user in their preferred language.

In the header include:

"Translate-Error-Message": "Language_Code"

Where the Language_Code is one of the available language codes.

For example, the following will translate the error to French.

"Translate-Error-Message": "fr" // Translate to French

Our system will automatically detect the error message language.