Connect Instagram

Only Instagram Business or Creator accounts connected to a Facebook Company Page are supported.

Instagram does not support Personal Facebook accounts, Creator Studio accounts, and publishing to IGTV.

See below for details.

Please be sure you are the admin of Facebook Page and grant all permissions to Pages, Instagram accounts, and selections. Failure to do so might prevent successful posting.

Instagram authenticates through Facebook, so when you click the Instagram icon on the Social Accounts page, a Facebook sign-in will pop-up - please be sure you allow pop-ups.

Follow the instructions and select both an Facebook Page and an Instagram account to link.

Previously Linked Facebook/Instagram

If you have already connected Ayrshare with Facebook, see the following instructions.

1

Edit Settings

Click Edit Settings during the initial setup.

2

Authorize Instagram Business Accounts

Check all the Instagram Business Accounts. Click Next.

3

Select Facebook Pages

Check all Facebook Pages. Click Next.

4

Enable Permissions

Turn all permissions to Yes. Click Done.

You will then be asked to select a specific Instagram account to link with Ayrshare. Once selected your link will be complete and you can start posting to Instagram.

Enabling an Instagram Business or Creator Account

Instagram requires that your account be an Instagram Business or Creator account be linked to Facebook Page, but don’t worry, it is free and easy to setup. Please see below.

If you don’t have a Facebook Page, you can set up one.

Your Instagram account is required to be a Business or Creator Profile and connected to your a Facebook Page. This is required by Instagram for posting images and videos.

If you already have a Facebook Page, continue on. Otherwise, create a new Facebook Page by logging into Facebook and going to the Facebook Page Creation.

Enabling Instagram Business or Creator is easy and free**.** Simply open up the Instagram mobile app:

  • Go to your profile and tap the menu icon ≡ in the upper right corner.
  • Tap the cog ⚙️ Setting and Privacy.
  • Under the section “For professionals” click Business/Creator tools and controls.
  • Tap Switch account type at the bottom of the screen. If not there, it might be on the previous page.
  • Tap Switch to business/creator account.
  • Select a Facebook Page to connect.
  • Enter business info or skip and tap Done.

If you already have an Instagram Business/Creator account, your can connect your Facebook Page to Instagram by going to the Facebook Page you manage -> Page Settings -> Instagram. If it isn’t connected your can click the “Connect” button on that page.

Enable Instagram Walk-Through

  1. In the Instagram Mobile App, click your image (profile) and tap in the upper right corner. Tap Settings and privacy in the pop-up.
  2. Tap Account type and tools
  3. Tap Switch to Professional Account
  4. Click Continue
  5. Choose a Category
  6. Choose Business or Creator
  7. Click Next after verifying your contact info.
  8. Click Continue to choose a Facebook Page. This will not show if you do not have any Facebook Pages. You can skip and create a Facebook Page later on, but you will not be able to connect Instagram with Ayrshare unless you have a connected Facebook Page. Please see the next section for more information.
  9. Done - You’re all setup with an Instagram Business/Creator Account. You can head back to Ayrshare and link to Instagram.

Connect a Facebook Page to Instagram

If you already have an Instagram Business or Creator Account and want to connect a Facebook Page, see detailed instructions.

Or if you want to create a new Facebook Page.

You can check if you have an Instagram Account linked with your Facebook Page:

  • Log into Facebook on your desktop www.facebook.com.
  • Navigate to one of your Facebook pages you are an admin. This will be the one you want to link with an Instagram account.
  • On the left hand panel under “Manage Page” click “Settings”. It usually is at the bottom.
  • Under Page Settings click “Instagram”.

The top title will say “Connected Instagram Account” if one is connected. Otherwise you will be able to connect one.

Troubleshooting Instagram

If you’re having issues with Instagram please see the troubleshooting guide.

Additional Instagram Information

Instagram has very strict requirements on image sizes. Images must have a width of at least 1080 pixels with an aspect ratio between 1.91:1 and 4:5.

Ayrshare will detect if your image size is not correct and respond with an error.

Image and Video Guidelines